I love this business. Yes, I must suffer through the Gatorade fiascos, and the Tropicana near disasters, but every now and then, you stumble across something wonderful, Today, I discovered Whistle Creek walking sticks and canes out in Estes Park, Colorado.
I have a heath nuisance that might force me use a cane, and I don’t just want any old cane so I have been on the Internet. I found the one I want for starters, but I don’t want to buy a personal thing like a cane online, so I finally decided to call the parent company out in Estes Park to see where I might find one of his Sumac Root Walking canes. Well, it’s a small company, so George answered the phone. He’s been in business for 25 years having sold his first company to AT&T. He explained that he had about 2500 retailers across the country.
Georgia went through retailers in GA. He knew exactly who had what, and finally gave me four numbers within three hours of my house that he knew for certain should have the exact cane I was looking for, the Atlanta Zoo, a hiking shop in Helen, Ga, another in Newnan, Ga, and one over in Rome, Georgia.
If I go to giant retailer, I can rarely find an employee who knows what they have, much less the specific name to ask for in the next aisle.
George, on the other hand told me about each of the four stores, something about the owners, their phone numbers, and what they ordered last time. What an absolute pleasure. Finally he offered to send me three or four canes, and let me send back the ones I did not want. How nice it was to be treated like an adult.